Support
technical support
Welcome to Solutionix Technical Support. Our exclusive Solutionix Corp. support team is available any time during Monday – Friday 9:00 to 18:00 hours (GMT+9).
Contact us at +82 2 2193 9600 or by e-mail support@solutionix.com in order to arrange a support schedule.
You may also use the support enquiry form below to describe your technical problem. Detailed description would be preferred for us to get an accurate analysis and provide you with prompt solutions.
Customer*
Contact person*
Telephone number*
Email address*
Scanner model*
Serial number*
ezScan software version*
(ex.Version 7.2.01.21001)
Computer specifications*
(CPU, RAM, Grapic)
Operating system*
(ex. Windows7 32bit Pro)
First occurrence of error*
Detailed problem description*